Contacts and General Information
EHS Tech Support Contacts
Hardware and issues with Windows running is Tony Le our TSSpec - [email protected]
Using FCPS apps primarily your teacher, but Stephen Fox our SBTS would be secondary support - [email protected]
FCPS Tech Support for Parents and Students
Main support line (help desk) - https://itweb.fcps.edu/itsupport/
Main tech support self help page for parents and students - https://www.fcps.edu/return-school/technology-support-families
Main FCPS password management resource page - https://www.fcps.edu/resources/technology/password-management
Students Having Trouble with Laptops Not Changing to Day Light Savings Time?
This will prevent them from joining Zoom sessions.
Students will need to go to do the following:
Go to closest FCPS school to them
Connect to the wifi from the parking lot
Restart their computer
This will sync their clocks with the network and will allow them to join their classes. This fix should also help with assignment upload issues and the inability to join classes/sessions.