EHS Tech Support Contacts

Hardware and issues with Windows running is Tony Le our TSSpec - [email protected]

Using FCPS apps primarily your teacher, but Stephen Fox our SBTS would be secondary support - [email protected]

 

FCPS Tech Support for Parents and Students

Main support line (help desk) - https://itweb.fcps.edu/itsupport/

Main tech support self help page for parents and students - https://www.fcps.edu/return-school/technology-support-families

Main FCPS password management resource page - https://www.fcps.edu/resources/technology/password-management

Distance Learning Student Organizer - PDF Version   -    Word Version

Students Having Trouble with Laptops Not Changing to Day Light Savings Time?

This will prevent them from joining Zoom sessions. 

Students will need to go to do the following:

Go to closest FCPS school to them

Connect to the wifi from the parking lot

Restart their computer

This will sync their clocks with the network and will allow them to join their classes.  This fix should also help with assignment upload issues and the inability to join classes/sessions.